Treated Symptoms
Patients who are new to Med-Healths sometimes worry that a physical exam cannot be performed during a video consultation. However, these concerns are unfounded! The doctor can also use a video appointment, e.g. For example, assessing an allergic reaction or listening to a cough. There is also the option of sending the doctor photos of symptoms before the interview. Accordingly, many different diseases can be treated at Med-Healths: from colds to digestive problems to skin diseases.
Get as Alternative
More and more people are using Med-Healths because this modern way of visiting the doctor suits them and their lives. As one patient put it: “I find this app to be a real asset in medical care.” People who live in small towns or in the countryside in particular benefit from the opportunity to see a doctor without having to drive long distances have to. In addition, Med-Healths is a very interesting option for all those who are looking for help outside of regular practice opening hours, for example in the evenings and at weekends.
The booking process
We regularly conduct surveys in which patients try Med-Healths. We receive feedback that our app is clearly structured and easy to use. The short questionnaire that every patient has to fill out in the app before booking is perceived as a real relief. In this way, the doctor receives important information before the interview. And last but not least: Users are often surprised at how quickly free appointments are available – usually within a few minutes.
Expiration of the doctor’s appointment
Our patients experience the actual doctor’s appointment as professional and goal-oriented. We often hear satisfied voices like this: “Hello, we needed urgent medical advice last night and happened to come across your app. The doctor was very helpful! Thank you for the great service – it saved us a trip to the hospital.” Many patients appreciate that they can not only get medical advice from Med-Healths, but also prescriptions, sick leave and referrals.
After the doctor’s appointment
Once a prescription has been issued, the patient can have it sent digitally to a nearby pharmacy. He can then pick up the medication from the selected local pharmacy. Those with private health insurance can be happy: the doctor’s appointment at Med-Healths will be reimbursed. We are currently working on reimbursement for those with statutory health insurance. But many of them are already using Med-Healths. “Even as a public health patient, I’m willing to pay for this service, as it saves long journeys and waiting times in crowded doctor’s surgeries,” said z. B. a patient.
Conclusion
The opinions of our users range from satisfied to enthusiastic. First-time users are quickly won over by Med-Healths! We have already been able to successfully treat 1.4 million patients across Europe.

